Terms & Conditions

Purpose

Welcome to Artistry, where we merge high-quality fashion with a passion for unique, original art. Our website, www.artistry.com, is dedicated to offering you an exclusive collection of sophisticated and artistic clothing designed to express individuality and elegance. By accessing or using our website, you agree to these Terms and Conditions (“Terms”).

The purpose of these Terms is to:

Establish Clear Guidelines: Define the rules for using our website and purchasing our clothing, ensuring a smooth and transparent experience for our customers.
Protect Our Unique Creations: Safeguard the original artworks and designs that form the core of our collections, ensuring that our creative expressions are respected and preserved.
Ensure Quality and Integrity: Outline our policies on orders, payments, shipping, and returns, to maintain the high standards of quality and service that Artistry is known for.
Promote Fair Use: Clarify the rights and responsibilities of users to foster a respectful and legally compliant community around our brand.
At Artistry, we believe in the power of art to transform everyday attire into statements of elegance and individuality. By using our website, you join us in celebrating creativity and contributing to a vibrant, dynamic fashion experience.

Please review these Terms carefully, and contact us if you have any questions. Your use of our website signifies your acceptance of these Terms.

User Account

Account Creation

To enhance your shopping experience with Artistry, you may choose to create an account on our website, www.artistry.com. To create an account, you will need to:

Register: Provide a valid email address and create a secure password. You may also be required to provide additional information, such as your name, shipping address, and payment details.
Verify: Complete the registration process by verifying your email address through the confirmation link sent to your inbox.
Log In: Once your account is created, you can log in using your registered email address and password to access your account dashboard, view order history, and manage your personal details.
Account Responsibility

By creating an account, you agree to:

Maintain Confidentiality: Keep your account login credentials confidential and secure. Do not share your password with anyone or allow others to use your account.
Notify Us of Unauthorized Use: Immediately notify us if you suspect any unauthorized use of your account or if your account security has been compromised.
Update Information: Ensure that the information you provide to us is accurate and up-to-date. You are responsible for keeping your account details current.
Artistry is not liable for any loss or damage resulting from your failure to maintain the confidentiality of your account information. You are solely responsible for all activities that occur under your account.

If you have any questions or need assistance with your account, please contact our customer support team at support@artistry.com

Product Information

Accuracy

We strive to ensure that product descriptions and prices on www.artistry.com are accurate. However, errors may occur.

Availability

Product availability can change, and we reserve the right to modify or discontinue products at our discretion.

Orders and Payments

Order Process

Select Items: Browse our collection and add desired items to your cart.
Checkout: Proceed to checkout and enter your shipping and payment information.
Review: Review your order summary and confirm the details.

Payment Terms

Accepted Methods: We accept [credit/debit cards], [PayPal], and [other payment methods].
Taxes: Applicable sales tax will be calculated based on your shipping address.
Order Confirmation

After placing your order, you will receive an email confirmation with your order details. Please note, this confirmation does not guarantee that your order will be fulfilled as stated in the email.

Shipping and Delivery

Shipping Costs

Calculation: Shipping costs are calculated based on the size, weight of your order, and delivery location.
When Applied: Shipping costs will be displayed at checkout before you finalize your purchase.

Delivery Time

Estimated Time: Delivery typically takes [3-7 business days], depending on your location.
Conditions: Factors such as high demand or weather conditions may affect delivery times.

Shipping Policies

Handling Time: Orders are processed within [1-2 business days].
Regions: We currently ship to [list regions/countries]. We do not ship to [list excluded regions].

Returns and Exchange Policy

At Artistry, we prioritize quality and customer satisfaction. If you need to return or exchange an item, please review the following guidelines.

Exchanges

    • Exchanges are accepted within 7 days of purchase, provided the item is in original, unworn condition, with all tags and packaging intact.

    • If you wish to change the color, size, or design of the item, the return shipping costs are your responsibility.

    • If you receive a product that is damaged, missing parts, or incorrect, we will arrange free delivery for the replacement.

Conditions for Return and Exchange

You can exchange or return products purchased from us, provided the items meet the following mandatory conditions:

    1. Original Condition: The product has not been worn, cleaned, or altered by you.

    1. Tags and Packaging: Brand tags, original packaging, and any accompanying accessories are intact and undamaged.

    1. Vendor Defect Only: Items altered by you are not eligible, unless proven defective by the vendor.

    1. Matching Records: The return is made against the original order, and the product matches our records.

    1. No Damage or Odors: The product should be free from any perfume, stains, dents, scratches, tears, or damage.
      6.Saleable Condition: The item is unused, unwashed, and in a saleable condition.

Return Process

    • To initiate a return, please contact our customer support team. Once your request is acknowledged, our logistics partner will contact you to arrange collection of the item.

Right to Refuse

We reserve the right to reject any return or exchange if the product does not meet these conditions.

Intellectual Property

All content on the Artistry website, including but not limited to designs, graphics, logos, text, images, digital artworks, and any other creative materials, is the exclusive property of Artistry. These elements are protected by copyright, trademark, and other intellectual property laws, and are integral to our brand’s identity.

Restrictions on Use

    • You may not copy, reproduce, distribute, publish, display, modify, or create derivative works from any content on the Artistry website without prior written consent from Artistry.

    • Any unauthorized use of our designs, images, or other materials may result in legal action, as we are committed to protecting the unique artistry that defines our brand.

For permission requests or inquiries regarding our intellectual property, please contact us at support@artistry.com.

Limitation of Liability

Artistry is not liable for any indirect, incidental, or consequential damages arising from your use of the website or any content therein. This includes, but is not limited to, loss of profits, data, or goodwill. The website is provided “as is,” without warranties of any kind.

Governing Law

These Terms are governed by the laws of Sri Lanka. Any disputes arising from these Terms or your use of the website will be resolved in accordance with Sri Lankan law.